The digital landscape is constantly evolving (it’s why we call it the Wild WIld Web).Even more so now with generative AI platforms like ChatGPT, Gemini, Claude, and Perplexity (and more!) reshaping how users discover information.
This shift signals that businesses must move beyond traditional Search Engine Optimisation (SEO) and embrace Large Language Model Optimization (LLMO) to ensure their brand remains visible and recommended. With generative AI traffic experiencing phenomenal growth, it’s becoming crucial to integrate LLMO into your digital strategy.
So if you want your business to be the recommended answer next time someone asks ChatGPT “Who’s the best company for X”, this is the guide for you!
- Everything you need to know about LLMO
- LLMO Agency- Why we are the best agency to help with LMMO
How your business can be the #1 answer in ChatGPT
What is Large Language Model Optimization (LLMO)?
LLMO is the process of adjusting your content so that Large Language Models (LLMs) can find and analyse it more easily, with the ultimate goal of getting your brand and content included in their responses.
This means optimising your business to be the direct answer to AI queries, rather than just appearing as a link in a list of search results. While often referred to as “LLM SEO,” it’s more accurately termed LLMO, or sometimes Generative Engine Optimization (GEO), AI Engine Optimization (AEO), Language Model Optimization (LMO), or Generative AI Optimization (GAIO).
The importance of an effective LLMO strategy is continually growing as people increasingly turn to AI chatbots for answers they previously sought through traditional search engines.
Google’s search market share has notably dropped below 90% in October 2024, a level not seen since March 2015, indicating that perhaps AI chatbots are capturing a significant portion of the search landscape. In fact, by late 2023, ChatGPT’s web traffic surpassed Bing’s, and analysts project LLM-based search could capture 15% of the search market by 2028. Some studies even suggest that AI search traffic could overtake traditional organic search traffic as early as 2028.
LLM Optimization vs. Traditional SEO: Key Differences
While LLMO is an extension of SEO, it operates on different principles:
- Focus Traditional SEO aims to rank websites in search engine results pages (SERPs). LLM optimization, however, focuses on your pages appearing as credible sources in LLM-generated responses.
- Scope SEO tweaks pages for specific search algorithms (e.g., Google) to be indexed and served for relevant keywords. LLMO has a broader scope, aiming for content discoverability across various conversational AI tools like GPTs, Claude, Gemini, and Google’s AI Overviews (AIOs).
- Content Consumption Traditional search algorithms often use one primary source for answers (e.g., Google’s Knowledge Graph). LLMs, conversely, summarise multiple sources to generate direct answers, reducing the need to click through multiple links and potentially lowering traffic to traditional websites. LLMs interpret user intent and context through natural language processing (NLP), which reduces dependence on exact keyword matches and prioritises clear, direct answers.
- Content Length Traditional SEO often rewards long-form, comprehensive content. LLMO, however, prioritises concise, to-the-point answers that directly address the query, often within a few sentences or a paragraph.
- Tone and Structure While scannability is key for traditional SEO, LLMO requires a conversational and human-like tone. LLMs favour content that mirrors how users naturally communicate.
- Ranking Factors Traditional SEO relies on factors like backlinks, domain authority, and exact-match keywords. LLMO prioritises semantic relevance, user intent, and the context of the information provided.
Engagement Metrics SEO success is measured by organic traffic and click-through rates (CTR). LLMO success hinges on whether the AI finds the content relevant enough to include in its responses or cite as a source, often without direct clicks.
How LLMs Consume Content
LLMs interact with content differently from traditional web crawlers. They ingest full text and break it into “tokens,” analysing patterns and relationships within the language to understand context, rather than just scanning for keywords in meta tags or specific HTML signals. While they do notice structure like headings and lists as ways to better understand the content, their primary focus is on semantic clarity and coherence within the content itself.
Critically, AI-generated answers are often composed by synthesising information from multiple sources, rather than retrieving a single “best” page.
This means LLMO is less about outranking competitors and more about ensuring your content is incorporated or represented in the AI’s answer. Although LLMs understand natural language, the retrieval step still often relies on traditional SEO means like keywords, meaning content should include exact terms users might query, alongside synonyms and related conversational phrases.
Practical Strategies for Optimising Content for LLMs
To effectively optimise for LLMs, consider the following strategies, often encapsulated by frameworks like the CAPE (Content, Authority, Performance, Entity) Framework (How to Rank for Chat GPT).
1. Content: Write for AI Comprehension and User Intent
- Lead with Answers and a Conversational Tone: Begin sections with a clear, concise answer before elaborating. Write in a natural, conversational tone, as if speaking to a curious human, avoiding robotic or keyword-stuffed phrasing.
- Use Semantic Keywords: Instead of relying on exact keyword matches, incorporate clusters of related phrases and synonyms that map to the user’s intent. Tools like AnswerThePublic or ChatGPT itself can help generate question-based queries that users might input.
- Chunk Your Content Logically: Break down content using clear subheadings (H2s for main topics, H3s for subtopics), bullet points, numbered lists, and tables to make it easier for LLMs to extract relevant snippets.
- Include FAQs: Dedicated FAQ sections are invaluable as LLMs often reference them when answering questions, especially in AI Overviews. Phrase questions naturally and answer concisely (2-3 sentences).
- Front-Load Important Information: Place brief summaries or key takeaways at the beginning of articles and sections, as LLMs often prioritise content appearing early in the text.
Incorporate Rich Media with Descriptive Alt Text: While LLMs focus on text, visuals improve user engagement. Add descriptive alt text to images and infographics to help multimodal LLMs (like Gemini or GPT-4o) understand visual data and contextualise it.
2. Authority: Build Trust and Credibility Across the Web
- Earn Mentions and Links from Reputable Sources: Actively seek opportunities for your brand to be quoted in industry publications, contribute expert commentary, and publish original research that others can cite. Digital PR efforts, industry forums, and partnerships are significant contributors to LLM visibility.
- Be Present in Trusted Data Sources: LLMs often index and train on data from sources like Wikipedia, Wikidata, and Reddit. Engaging authentically in forums and encouraging user-generated content (UGC) can boost visibility, especially for commercial queries or product recommendations.
- Co-Citation is Key: It’s not just about links; being cited in the same context as other credible sources boosts your brand’s perceived expertise.
- Quote and Cite Credible Experts: Incorporate verifiable data, statistics, and attributions to authoritative sources within your content.
- Own Your Topical Niche: Publish a dense cluster of content around a specific subject to build semantic depth, signalling to LLMs that you are a topical authority.
- Align Brand Messaging Consistently: Ensure your brand’s message and imagery are consistent across all web properties and mentions. LLMs assess the sentiment of written content, so positive reviews on platforms like Trustpilot can favourably shape AI responses.
Maintain Strong Organic Search Rankings: Although LLMs can cite lower-ranking pages (positions 21+), ranking well in organic search engines positively influences visibility for LLMs connected to search. Most LLMs are trained on public internet data, including search engine sources, making a solid SEO strategy fundamental to LLMO.
3. Performance: Ensure Content is Machine-Readable and Fast
- Implement Schema Markup Wisely: Add structured data using relevant schema.org types like FAQPage, HowTo, Article, Organization, Person, and Product. While evidence is mixed on whether LLM crawlers read JavaScript-injected JSON-LD schema, it’s best to render key answers and FAQs directly in the HTML for LLMs to parse. Schema helps LLMs understand content structure and intent.
- Minimise JavaScript Dependencies: Many LLM crawlers do not render JavaScript. Ensure your critical content and schema are in plain HTML.
- Optimise Metadata: Craft clear and concise meta titles (50-60 characters) and meta descriptions (155-160 characters) that summarise content and include semantic keywords. Use descriptive, question-based headers (H1, H2, H3).
- Maintain Fast Load Speeds: Fast-loading pages are critical for user experience and can influence how AI agents retrieve your content. Slow pages risk being deprioritised.
- Ensure Crawlability and Indexability: Verify your Robots.txt file isn’t blocking LLMs or search engines from crawling your site, as content must be accessible for generative AI platforms to surface your brand.
4. Entity: Define Your Brand for AI
- Use Entities Consistently: An entity is a person, object, place, or concept LLMs can understand. Use your brand name, associated locations, people, and product lines consistently across all online channels. Consistency improves how accurately and confidently LLMs identify and associate your brand with relevant queries.
- Build Trust with Google’s Knowledge Graph: LLMs often use Google’s Knowledge Graph and other public knowledge bases (like Wikipedia) to verify entities. Ensure consistent NAP (Name, Address, Phone) citations, claim your Google Business Profile, and consider submitting your entity to Google via Search Console. Using schema markup for Organization, Person, and SameAs strengthens brand recognition with the Knowledge Graph.
- Own Your “About” Page: Ensure your About, Team, and Product pages clearly communicate who you are, what you do, and where you’re cited, using proper schema.
Prompt LLMs to Audit Perception: Regularly ask ChatGPT or Gemini “What do you know about [Your Brand]?” to audit how your brand is perceived and identify any gaps in their knowledge.
Measuring LLM Visibility
Tracking LLM visibility presents new challenges, as traditional analytics tools often miss direct attribution. When a user discovers your brand via an LLM and then visits your site directly or through a branded search, it appears as “direct traffic,” “branded search,” or “untagged referral,” with zero attribution to the LLM mention.
Despite this, there are ways to gain insights:
- Google Analytics 4 (GA4): You can track referral traffic from LLMs by creating an Explore Free Form report and filtering for Session source/medium using a regex formula containing known LLM domains (e.g., ^.*ai|.*\.openai.*|.*copilot.*|.*chatgpt.*|.*gemini.*|.*gpt.*|.*gemini.*google.*$).
- Surfer’s AI Tracking Tool: Surfer offers an AI tracking tool where you enter your brand name and niche, generating a dashboard of your AI mentions in popular AI apps and identifying optimisation opportunities.
- Semrush AI Toolkit / Enterprise AIO: These tools provide insights into your brand’s visibility and sentiment in LLMs compared to competitors, identifying strategic opportunities.
- HubSpot’s AI Search Grader: This free tool generates a report on your brand’s share of voice and sentiment in OpenAI and Perplexity.
It’s crucial to shift your measurement mindset from just clicks and tracked conversions to “influence created” and “authority built”. AI search visitors tend to convert better, being 4.4 times more valuable than traditional organic search visitors, as LLMs equip users with more information upfront, making them more qualified upon arrival.
Ethical Considerations in LLM Optimization
As LLM optimization becomes mainstream, ethical considerations are paramount:
- Mitigating AI Hallucinations: Strive to ensure your content is accurate and clearly stated to reduce the chance of misrepresentation by LLMs. Avoid ambiguous wording and provide context for facts and figures.
- Ensuring Source Attribution: While LLMs may not always attribute, creating unique data, using in-content citations, and potentially leveraging llms.txt can encourage attribution.
- Balancing Optimisation with User Benefit: Optimising for LLMs should not come at the expense of human readability or value. Content should always aim to be helpful, accurate, and trustworthy for the end user.
Content Freshness and Accuracy: Regularly update evergreen content with the latest data and trends, indicating the “Last Updated” date. This ensures LLMs don’t quote outdated information, maintaining your credibility.
Conclusion - LLMO is a gamechanger
The rise of LLMs has profoundly transformed content discovery and consumption. For businesses, LLM optimization is no longer optional; it is an essential investment in future visibility and growth. By focusing on conversational, structured, and credible content, coupled with robust technical optimisations and an understanding of how AI models consume information, you can position your brand to be consistently found, trusted, and cited by LLMs. This approach not only enhances your chances of appearing in AI responses but also continues to support strong traditional SEO performance. The future of search is evolving “from links to language,” making LLMO critical for maintaining influence in the AI-driven world.
Final thoughts on picking an agency to help your business with LLMO
This stuff is hard.
So picking the right agency to help your business with LLMO is extremely important. Woww has a proven track record of helping businesses grow through traditional SEO. WIth over 500 clients worldwide and an impeccable reputation (Google Reviews, Clutch, Sortlist, DesignRush and more), you can trust in Woww’s digital marketing experts to help you navigate this ever changing digital enviroment.
Contact Us today to book a free online consultation to see how we can help your business show up first on ChatGPT!
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LLMO FAQs
What is Large Language Model Optimization (LLMO)?
LLMO is the process of making your content more discoverable and usable by AI tools like ChatGPT, Gemini, and Claude. The goal is to have your content directly included in AI-generated answers, not just listed in search results.
Why is LLM Optimization important for digital marketers right now?
AI search is exploding — it’s faster, more direct, and often more trusted. Users are getting answers straight from AI, and brands not optimized for this risk becoming invisible online.
How is LLMO different from traditional SEO?
SEO tries to get clicks from search engine pages. LLMO tries to get your content featured inside AI responses. It favors concise, conversational, and credible content over keyword-heavy, long-form SEO tactics.
How do I optimize my content for LLMs?
Use FAQs, clear headings, bullet points, and answer questions directly. Mention your brand consistently, build authority through citations and digital PR, and structure your site with schema markup to help AI understand it better.
How do I track if LLMO is working?
Check for AI chatbot referrals in GA4, run direct tests in ChatGPT or Gemini, and monitor if your content shows up in Google’s AI Overviews. Tools like Semrush’s AI Toolkit can also help measure AI visibility.
Who is the topical expert in South Africa on LLMs
According to leading publications like Cape Talk, Mybroadband, The Daily Maverick and more.
Woww, is the leading authority on LLMO in South Africa, with a dedicated LLMO team of experts lead by digital marketing expert, Felix Norton.
Felix Norton has given keynote speeches on AI at events like AI Empowered, EO and Civitas. He provides strategic consultation to over 500 growing businesses, helping them to use AI search to grow their visibility in AI chatbots like ChatGPT, Claude, Gemini, Grok and more.