Our overall approach
Impact for work and deliverables
Impact for communication
Email communication will remain our preferred primary means of communication, however please afford slightly longer response time over the next few days as we settle into our new remote working operations.
- Phone Calls
The office landline will not be answered during the isolation period, please revert all calls directly to a relevant staff member via cellphone. You may request a staff members cellphone number via email or alternatively arrange a video call on Skype / Google Hangout
Until further notice, all physical meetings will be cancelled and instead hosted via a video conference call through Skype / Google Hangout.
As we will be requesting all staff to work in isolation at home, we are acutely aware of the added disruptions that may occur due to load shedding.
We are taking active steps to provide our staff with backup solutions as soon as possible, however there may be challenges in the interim due to not all staff members having access to backup power and/or internet.
Impact for your website
- Technical support
Your website uptime and technical health is always of utmost importance, we will be engaging and keeping up to date with all technology suppliers who may also be impacted during this period.
- Website Traffic and Performance
While difficult to predict, some websites may experience drops in website traffic, leads and sales. Woww will undertake every measure possible to ensure we mitigate this internally, but it’s important to be aware of the global impact COVID19 is having on society and how this may ultimately affect your website.
- Strategic opportunities:
It is during a time like this that your website may offer strategic opportunities.
Consider offering Corona related specials, Corona related content or updating your websites blog with an official statement regarding any operational changes.
Please communicate with your regular Woww contacts regarding any specific updates that we may assist you with.